MATRIXX and Dell Unlock Telco Innovation and Revenue

Monica Ricci
5G MONETIZATION CLOUD DIGITAL TRANSFORMATION TECHNOLOGY
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A New Digital Stack: The Direct Route Telco Transformation

Jennifer Kyriakakis
With each G, expectations change and capabilities increase. What started as a network for mobile phone calls in the ’90s eventually evolved into a network...
DIGITAL TRANSFORMATION IT INFRASTRUCTURE TECHNOLOGY

Are We Ready for the Telco Customer of 2022?

A Smith
Digital technology isn’t just transforming businesses — it’s changing people too, and if Telco is going to be relevant to the customer of the future,...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INNOVATION

Three Steps Across the Digital Divide

A Smith
Many Telcos know that they’re losing revenue to internet competitors and sense that change is urgently needed if they’re to keep pace, but lack a...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

5G — What a Customer Wants. What a Telco Needs.

A Smith
It has been a little over eight years since 4G was introduced to the world, giving us improved mobile commerce, gaming, video streaming and other...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

Beyond Connectivity: Six Ways to Make Money With Enterprise IoT

A Smith
The majority of mobile network operators offering IoT connectivity to enterprise customers are struggling to make a decent margin, with many analysts estimating that connectivity...
DIGITAL TRANSFORMATION IoT TECHNOLOGY

5G — The Network Regains Its Stature — Part One

Rob Edwards
In the network generation updates of years past, killer application talk, bandwidth upgrades, and breakthrough OTT applications have grabbed the limelight. As for the network,...
DIGITAL TRANSFORMATION TECHNOLOGY

Lies, Damn Lies and Real-Time Usage Notifications

A Smith
The Business Value of Real-Time Usage Notifications Smartphone ‘real-time’ notifications are everywhere! I recently read that the average phone user receives up to 80 notifications...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INNOVATION TECHNOLOGY

Giving Telco Digital Transformation a Turbo Boost

A Smith
Something very interesting is happening in the Telco digital transformation market. Increasingly, our customers are focused on moving faster, going to market with digital pilots...
DIGITAL TRANSFORMATION

“Hello, This Is Your Fridge Speaking. You Have Run out of Milk and BTW Can I Borrow Some Data??”

A Smith
It seems everything we touch these days uses data. Whether it is a phone, a watch or even a fridge, we live in a connected...
DIGITAL TRANSFORMATION IoT TECHNOLOGY

The Tip of the Digital Experience Iceberg Is the App

A Smith
It is very easy to think that a well designed mobile app is all you need to create a digital telco. While it is certainly...
DIGITAL TRANSFORMATION TECHNOLOGY

BSS in the Cloud – Is Cloud-Grade the New Standard? (2 of 2)

Chris Gibson
Carrier-grade implies software suitable for a carrier, clearly meaning of higher quality in some regard, perhaps in relation to a perceived lower-bar for enterprise software....
DIGITAL TRANSFORMATION TECHNOLOGY

BSS in the Cloud – Bursting the 3 Myths of Carrier-Grade (1 of 2)

Chris Gibson
What is carrier-grade anyway? It’s one of those terms that I’ve heard many times in my career, but not usually with a clear and concise...
DIGITAL TRANSFORMATION TECHNOLOGY
telco transformation

2017, The Year Telco Transformation Awakened

Jennifer Kyriakakis
Digital transformation, particularly in the telco market, has the unique distinction of being both a marathon and a sprint. It’s a sprint because operators need...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

Why Consumers Want to Buy Mobile Services from Amazon or Netflix, and What Telcos Can Do About It

Jennifer Kyriakakis
We recently polled mobile users across the United States and the UK to find out which mobile apps they considered favorites, and why. The impetus...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

Enabling a Digital Operating Model

A Smith
Why the operating model matters?   In my experience digital can represent a range of capabilities, both technical and commercial. Hence in an effort to not...
DIGITAL TRANSFORMATION TECHNOLOGY
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