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5G MONETIZATION CLOUD DIGITAL TRANSFORMATION TECHNOLOGY

Designing Unique Service Experiences: Driving Revenue Through Tailored 5G Orchestration

After lengthy and repeated delays, there are now signs that 5G Standalone (SA) launches will meaningfully increase in 2024, marking the beginning of the 5G...

5G MONETIZATION INNOVATION TECHNOLOGY

Key Takeaways from Digital Transformation World 2023

Digital Transformation World (DTW) is the premiere event for telco stakeholders to examine their current state, explore where their digital transformation journey is heading, and,...

5G MONETIZATION CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INDUSTRY INSIGHT

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The Advent of the Digital Unbilled

I’m going to stick my neck out and say that the biggest tectonic shift in online commerce over the last decade has been its simplification....

CUSTOMER EXPERIENCE INDUSTRY INSIGHT

Digital Connection

Digitalization of B2B — Small Enterprises, Big Opportunity

In this blog, Paul Gainham, Director of Strategic Marketing at MATRIXX Software, and Martin Morgan, Head of Digital Marketing at Qvantel discuss the next stage...

5G MONETIZATION SME

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Anatomy of a Digital SME

Selling effectively into the long-neglected SME market requires operators to understand what makes small businesses tick and the ways in which many have evolved in...

SME

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In Developing Markets, it’s Digital or Bust

Operators in fast-growing emerging economies are facing a significant loss of customers and revenue as a direct result of 4G rollout and increasing smartphone adoption....

CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

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Bundles, Outcomes and a New Experience for Small Medium Enterprises

“Revenue is vanity; margin is sanity.” I can’t recall where I first heard that saying, but it always acts as a salient reminder about the...

B2B INNOVATION SME

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A New Digital Pathway for Small and Medium Enterprises

Gather a number of small and medium-sized businesses together for a game of word association; set the context as “telephone company” or “mobile phone company,”...

B2B SME

MATRIXX 5G Converged Charging System diagram

The Impact of the Standalone 5G Core

With the freezing of 3GPP release 16, the deployments of 5G New Radio (NR) and the anticipated launch of Apple’s 5G iPhone, all that’s needed...

INNOVATION TECHNOLOGY

Business people using mobile - digital customer experience

Digital Customer Experience and the Consumerization of the Small Enterprise Business

I came across an interesting statistic this week. According to the UK government, there were almost 6M businesses in the UK in 2019. 99% of...

B2B SME

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Private 5G Networks: Threat or Opportunity?

Looking through the rear-view mirror, when 5G started on its journey towards the “peak of inflated expectations,” many industry watchers were predicting it would drive...

PRIVATE NETWORKS

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Smart Spaces: The Emerging Frontier for 5G

Why New Digital Environments Are a Smart Target for Tomorrow’s Telcos 5G is significantly different from previous generations of mobile technology. With 4G and its...

CUSTOMER EXPERIENCE INNOVATION

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In Telco, Why Is Steerage-Class Treatment Reserved for Business-Class Customers?

The retail experience for many modern consumers has undergone a revolution in recent years thanks to digital transformation, which has eliminated much of the tedious...

CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

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To Be Cloud Native or Cloud Tourist Involves Pervasive Design Decisions

The term “cloud native” is often invoked for applications that run in the cloud. However, only a few of these applications are truly cloud native...

DIGITAL TRANSFORMATION INNOVATION TECHNOLOGY

Digital Commerce in the 5G Era Will be Based on Simplicity and Choice

There is a fallacy prevalent in the service provider industry that complexity means choice. The tradeoff, so the thinking goes, is between one-size-fits-all plans, such...

CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

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