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MATRIXX and Dell Unlock Telco Innovation and Revenue

5G MONETIZATION CLOUD DIGITAL TRANSFORMATION TECHNOLOGY

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Build. Operate. Plan: The Fallacy of Delayed Monetization Planning

If, as a telco, you had the opportunity to design a new revenue management system from the ground up, the question is, would you end...

5G MONETIZATION DIGITAL TRANSFORMATION

Bull in middle of the road

Why Legacy Billing Restricts Telco Growth

To capture the business challenges caused by legacy billing approaches and highlight the fallacy of billing consolidation as a cure, MATRIXX Software commissioned research from...

DIGITAL TRANSFORMATION

MATRIXX Digital Monetization blog

The Era of Digital Monetization Is Here. Are You Ready?

Jennifer Kyriakakis

As communication service providers (SPs) search for ways to differentiate themselves, delivering digital-first customer experiences continues to be a top priority. For the last decade,...

DIGITAL TRANSFORMATION INDUSTRY INSIGHT INNOVATION MATRIXX TECHNOLOGY

Key Takeaways from Digital Transformation World 2023

Digital Transformation World (DTW) is the premiere event for telco stakeholders to examine their current state, explore where their digital transformation journey is heading, and,...

5G MONETIZATION CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INDUSTRY INSIGHT

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The 3 Cs of Transformation: A Blueprint for Telcos

Telecom has struggled to achieve digital transformation. Even though some progress has been made, operators face the unfortunate reality of stagnant revenue, stifled innovation, and...

DIGITAL TRANSFORMATION INNOVATION MATRIXX TECHNOLOGY

Digital Connection

Digitalization of B2B — Small Enterprises, Big Opportunity

In this blog, Paul Gainham, Director of Strategic Marketing at MATRIXX Software, and Martin Morgan, Head of Digital Marketing at Qvantel discuss the next stage...

5G MONETIZATION SME

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A Change of Era in Wholesale

Experiences never commoditize. By its very nature, an experience is personalized, tailored, configurable and adaptable for businesses and consumers alike. Add in rich information, and...

INDUSTRY INSIGHT WHOLESALE

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Anatomy of a Digital SME

Selling effectively into the long-neglected SME market requires operators to understand what makes small businesses tick and the ways in which many have evolved in...

SME

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In Developing Markets, it’s Digital or Bust

Operators in fast-growing emerging economies are facing a significant loss of customers and revenue as a direct result of 4G rollout and increasing smartphone adoption....

CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

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Bundles, Outcomes and a New Experience for Small Medium Enterprises

“Revenue is vanity; margin is sanity.” I can’t recall where I first heard that saying, but it always acts as a salient reminder about the...

B2B INNOVATION SME

Start-up, small business owner, cardboard parcel box of product for delivery to the customer.

A New Digital Pathway for Small and Medium Enterprises

Gather a number of small and medium-sized businesses together for a game of word association; set the context as “telephone company” or “mobile phone company,”...

B2B SME

Business people using mobile - digital customer experience

Digital Customer Experience and the Consumerization of the Small Enterprise Business

I came across an interesting statistic this week. According to the UK government, there were almost 6M businesses in the UK in 2019. 99% of...

B2B SME

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How Big a Slice of Enterprise IoT Revenue Can Telcos Expect to Gain?

A new wave of enterprise transformation is gathering pace around IoT with 5G only accelerating it. But will Telecoms get more than the connection share?...

DIGITAL TRANSFORMATION IoT

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In Telco, Why Is Steerage-Class Treatment Reserved for Business-Class Customers?

The retail experience for many modern consumers has undergone a revolution in recent years thanks to digital transformation, which has eliminated much of the tedious...

CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

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To Be Cloud Native or Cloud Tourist Involves Pervasive Design Decisions

The term “cloud native” is often invoked for applications that run in the cloud. However, only a few of these applications are truly cloud native...

DIGITAL TRANSFORMATION INNOVATION TECHNOLOGY

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