MATRIXX and Dell Unlock Telco Innovation and Revenue

Monica Ricci
5G MONETIZATION CLOUD DIGITAL TRANSFORMATION TECHNOLOGY
All 5G MONETIZATION AI ANALYTICS APIs B2B B2C CLOUD CUSTOMER EXPERIENCE DIGITAL BRAND DIGITAL MARKETPLACE DIGITAL TRANSFORMATION EDGE INDUSTRY INSIGHT INNOVATION IoT IT INFRASTRUCTURE MATRIXX TECHNOLOGY NETWORK SLICING PRIVATE NETWORKS SME STANDARDS TECHNOLOGY WHOLESALE

Key Takeaways from Digital Transformation World 2023

Monica Ricci
Digital Transformation World (DTW) is the premiere event for telco stakeholders to examine their current state, explore where their digital transformation journey is heading, and,...
5G MONETIZATION CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INDUSTRY INSIGHT
Female looking at phone

The Advent of the Digital Unbilled

Paul Gainham
I’m going to stick my neck out and say that the biggest tectonic shift in online commerce over the last decade has been its simplification....
CUSTOMER EXPERIENCE INDUSTRY INSIGHT
Digital Connection

Digitalization of B2B — Small Enterprises, Big Opportunity

Paul Gainham
In this blog, Paul Gainham, Director of Strategic Marketing at MATRIXX Software, and Martin Morgan, Head of Digital Marketing at Qvantel discuss the next stage...
5G MONETIZATION SME
Futuristic blue gear digital transformation abstract

Anatomy of a Digital SME

Paul Gainham
Selling effectively into the long-neglected SME market requires operators to understand what makes small businesses tick and the ways in which many have evolved in...
SME
Young farmer standing in the corn field and using mobile phone

In Developing Markets, it’s Digital or Bust

A Smith
Operators in fast-growing emerging economies are facing a significant loss of customers and revenue as a direct result of 4G rollout and increasing smartphone adoption....
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION
Two business people looking at computer screen

Bundles, Outcomes and a New Experience for Small Medium Enterprises

Paul Gainham
“Revenue is vanity; margin is sanity.” I can’t recall where I first heard that saying, but it always acts as a salient reminder about the...
B2B INNOVATION SME
Start-up, small business owner, cardboard parcel box of product for delivery to the customer.

A New Digital Pathway for Small and Medium Enterprises

Paul Gainham
Gather a number of small and medium-sized businesses together for a game of word association; set the context as “telephone company” or “mobile phone company,”...
B2B SME
Business people using mobile - digital customer experience

Digital Customer Experience and the Consumerization of the Small Enterprise Business

A Smith
I came across an interesting statistic this week. According to the UK government, there were almost 6M businesses in the UK in 2019. 99% of...
B2B SME
Man walking through terminal with luggage

Smart Spaces: The Emerging Frontier for 5G

A Smith
Why New Digital Environments Are a Smart Target for Tomorrow’s Telcos 5G is significantly different from previous generations of mobile technology. With 4G and its...
CUSTOMER EXPERIENCE INNOVATION
enterprise steerage image

In Telco, Why Is Steerage-Class Treatment Reserved for Business-Class Customers?

A Smith
The retail experience for many modern consumers has undergone a revolution in recent years thanks to digital transformation, which has eliminated much of the tedious...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

Digital Commerce in the 5G Era Will be Based on Simplicity and Choice

Marc Price
There is a fallacy prevalent in the service provider industry that complexity means choice. The tradeoff, so the thinking goes, is between one-size-fits-all plans, such...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

Consumerization and Enterprise Transformation

A Smith
The Enterprise Opportunity For telecom service providers, the consumer market has had its share of challenges. It doesn’t take a detailed analysis to determine that...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INNOVATION IoT

Digital Commerce: Much More Than Billing 2.0

A Smith
Telco billing systems have done a great job for mobile operators, some for as long as twenty years or more. But tomorrow’s Telcos need to...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION

Transaction Agnosticism: Why Transactions Are the Foundation of a Digital World

A Smith
If you’ve ever had an online experience in which certain one-off transactions have longer response times than others (and I know you have), good chance...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION TECHNOLOGY

Are We Ready for the Telco Customer of 2022?

A Smith
Digital technology isn’t just transforming businesses — it’s changing people too, and if Telco is going to be relevant to the customer of the future,...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INNOVATION
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