2024: The MATRIXX Year in Review

Jennifer Kyriakakis
5G MONETIZATION INDUSTRY INSIGHT NETWORK SLICING STANDARDS
2024: The MATRIXX Year in Review by Jennifer Kyriakakis
All 5G MONETIZATION AI ANALYTICS APIs B2B B2C CLOUD CUSTOMER EXPERIENCE DIGITAL BRAND DIGITAL MARKETPLACE DIGITAL TRANSFORMATION EDGE INDUSTRY INSIGHT INNOVATION IoT IT INFRASTRUCTURE MATRIXX TECHNOLOGY NETWORK SLICING PRIVATE NETWORKS SME STANDARDS TECHNOLOGY WHOLESALE
Man playing video game with multiple monitors

Are You Ready to Commercialize Your Advanced Networks?

Elisabeth Andersson
Monetization Guidelines for Telco Business Stakeholders Last year, MATRIXX network operator customers regularly came to us seeking to better understand the details of the evolving...
5G MONETIZATION APIs B2B INDUSTRY INSIGHT NETWORK SLICING
Woman on cell phone in a wheat field

Small Markets Don’t Mean Small Offerings: Staying Competitive in the Digital Era

Jennifer Kyriakakis
Regional service providers have an advantage over the national carrier: they have to, and get to, think local. They get to build strong relationships, offer...
CUSTOMER EXPERIENCE DIGITAL BRAND DIGITAL TRANSFORMATION

Key Takeaways from Digital Transformation World 2023

Monica Ricci
Digital Transformation World (DTW) is the premiere event for telco stakeholders to examine their current state, explore where their digital transformation journey is heading, and,...
5G MONETIZATION CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INDUSTRY INSIGHT
Female looking at phone

The Advent of the Digital Unbilled

Paul Gainham
I’m going to stick my neck out and say that the biggest tectonic shift in online commerce over the last decade has been its simplification....
CUSTOMER EXPERIENCE INDUSTRY INSIGHT
Abstract glowing arrow forward

Changing Dynamics in Telco’s B2B Commercial Model

Paul Gainham
Long-needed change is stirring in the telecoms business model. A seemingly irreversible decline in consumer revenues co-exists with longstanding neglect of small to medium-sized enterprises...
B2B INDUSTRY INSIGHT
Collage of high rise buildings and woman on mobile

The Need For Digital B2B Use Cases

Paul Gainham
Killer App or Killer Environment? In early engagements with telco enterprise teams our sales teams position the benefits of MATRIXX Software’s real-time dynamic monetization capabilities...
B2B
Young farmer standing in the corn field and using mobile phone

In Developing Markets, it’s Digital or Bust

A Smith
Operators in fast-growing emerging economies are facing a significant loss of customers and revenue as a direct result of 4G rollout and increasing smartphone adoption....
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION
B2B growth graphic

From B2B to B2$$: Experience and a New Growth Agenda in Telco Enterprise Services

Paul Gainham
In early 2022, MATRIXX Software commissioned Analysys Mason to undertake a survey of telcos and enterprises globally with a view to capturing insights and thoughts...
B2B
Two business people looking at computer screen

Bundles, Outcomes and a New Experience for Small Medium Enterprises

Paul Gainham
“Revenue is vanity; margin is sanity.” I can’t recall where I first heard that saying, but it always acts as a salient reminder about the...
B2B INNOVATION SME
Start-up, small business owner, cardboard parcel box of product for delivery to the customer.

A New Digital Pathway for Small and Medium Enterprises

Paul Gainham
Gather a number of small and medium-sized businesses together for a game of word association; set the context as “telephone company” or “mobile phone company,”...
B2B SME
Business people using mobile - digital customer experience

Digital Customer Experience and the Consumerization of the Small Enterprise Business

A Smith
I came across an interesting statistic this week. According to the UK government, there were almost 6M businesses in the UK in 2019. 99% of...
B2B SME
Man walking through terminal with luggage

Smart Spaces: The Emerging Frontier for 5G

A Smith
Why New Digital Environments Are a Smart Target for Tomorrow’s Telcos 5G is significantly different from previous generations of mobile technology. With 4G and its...
CUSTOMER EXPERIENCE INNOVATION

Can One Solution Support the Digital Needs of Both Consumer and Enterprise?

A Smith
B2B and B2C businesses may differ in their types of customers, transactions and strategies, but some things are synonymous across both segments. Both need the...
B2B B2C INDUSTRY INSIGHT MATRIXX TECHNOLOGY
Skyline with dots connecting

Telco Needs to Rally Its Enterprise Services for 5G Success

A Smith
In early 2019, MATRIXX commissioned IDC, a global provider of market intelligence to the technology industry, to survey 300 enterprises and SMBs worldwide. We wanted...
B2B DIGITAL MARKETPLACE IoT
enterprise steerage image

In Telco, Why Is Steerage-Class Treatment Reserved for Business-Class Customers?

A Smith
The retail experience for many modern consumers has undergone a revolution in recent years thanks to digital transformation, which has eliminated much of the tedious...
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION
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