Today’s customer is about personalization and control. Not every consumer wants, or needs, the same capabilities. With asset exchanging through MATRIXX, users can swap out what they don’t use for the features they prefer.
Sharing your mobile plan is easy. Simply choose who you want to share with and find exactly what you need in the marketplace offers. Your group is notified instantly, and the plan is managed through real-time usage visibility.
iD Mobile Senior Solution Manager Mohamed Fahmy explains how MATRIXX gives their customers flexibility and control, therefore, enabling a better customer experience.
Consumers want control. They demand instant gratification and personalization. Most of all, they want the freedom to choose. MATRIXX is the power behind this on-demand economy.
Telstra is Australia’s market leader in mobile. Mike Wright, Telstra’s Group Managing Director of Networks, explains how a real-time digital experience, powered by MATRIXX, played a vital role in the company’s digital transformation.
