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CSPs’ B2B Success Will Be Defined by the Flexibility of Their Commercial Models

Growth in B2B ICT services is a strategic imperative for telcos. Addressing the current shortcomings in customer experience and commercial agility delivery are foundational to delivering that growth. This report surveyed 400 enterprises and CSP’s for their reflections on where that commercial relationship is in need of improvement.

The Consumerization of Small & Medium Enterprises (SME Experience)

Small medium enterprises are the key growth engine for telcos. Serving them on their terms requires a new, dynamic monetization model and approach.

MATRIXX and Salesforce B2B Experience

Reimagining the B2B Experience with Salesforce

5G brings many opportunities for telcos to provide differentiated experiences for their business customers and grow revenue streams.

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