IDC Analyst, Karl Whitelock, and MATRIXX Global Solutions Marketing Manager, Christophe Mendonça, share the results of an IDC enterprise survey on mobile service providers and the quality of the experiences they’re offered.
October 7, 2019
Moderated by Vanilla Plus, with speakers from MATRIXX Software and Strategy Analytics, this webinar takes a deep dive into the current take on 5G from operators, how to successfully position 5G, key challenges, emerging viewpoints and more.
September 26, 2019
As 5G development enters a stage of early deployments, MATRIXX commissioned Strategy Analytics to assess the state of 5G positioning, packaging and pricing. After speaking with end-users and key members of global telco teams, they uncovered some innovative approaches to 5G to expand digital engagement.
IDC surveyed 300 organizations around the globe to find out how they view their mobile service providers and how operators can begin to build a more partner-focused relationship through transparency and self-service.
Thanks to 5G and IoT, enterprise transformation is accelerating. But, how will telcos benefit from these innovations as they open up new ways to monetize offerings, manage capabilities and conduct business?
In the past, telco revenue from enterprise relied on connectivity services. However, non-connectivity services, such as cloud and security, are now significant revenue drivers, forcing operators to find new ways to satisfy their enterprise segment.
Digital-first commerce goes beyond the consumer, as the same capabilities open opportunities for enterprise in spending, departmental management, asset control and more. However, with IoT and 5G, enterprise must have a digital platform that is equipped to handle these functions.
A new digital customer experience will require a new digital operating model. The best approach will depend on your digital strategy, market context and appetite for rapid change. Discover how leading telcos can reinvent themselves into leaders of the digital economy.
Customers use their mobile devices 150+ times per day. Each of those is a monetization opportunity won or lost. Discover how on-demand personalization, social sharing, rewards programs and digital-assets-as-currency can help you lead with digital.
Customer behavior and expectations are evolving at a rapid pace, meaning that if telcos want to remain relevant, they must adjust their digital technology to meet the needs of this emerging consumer.
